Order Management & Security

Most frequently asked questions

Can I cancel or modify my order before it is shipped?

We're happy to accommodate modifications to orders if requested before shipment. Simply log in to our panel and reach out to us at customercare@rumedical.co.uk.

How is my data secured ?

At Unpause, we prioritize the protection of your data. In strict compliance with GDPR regulations, we employ advanced anonymization techniques to render all user data unidentifiable. This means that your personal information is transformed into a format that cannot be linked back to you, ensuring your privacy and security. Rest assured, your data is securely stored and safeguarded against unauthorised access, giving you peace of mind while you enjoy our services.

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